SaaS
UX Solutions

Designing intuitive and scalable experiences across multiple SaaS platforms. Each solution is crafted to solve real user pain points, improve workflow efficiency, and drive business impact—balancing usability with complexity in enterprise-grade environments.

Problem Statement

  • Overly Complex
    Admins must navigate complicated interfaces and spend hours manually assigning permissions across layers of users and roles.

  • Error-Prone
    Manual handling increases risk of misconfigured permissions, exposing sensitive data or creating productivity roadblocks.

  • Inflexible
    Static role structures don't match real-world team dynamics. It's hard to support edge cases like contractors, matrix teams, or cross-functional project access.

  • Opaque to Users
    End-users don’t know why they don’t have access to certain features. Admins must explain and troubleshoot constantly.

UX Solution: Smart Permission Management System

A modular, intuitive permission management UX built to simplify complexity, reduce security risk, and scale with the organization. We introduce a Role-Based + Contextual Access System with intelligent visualizations and delegated management.

1. Role Templates Dashboard


    Purpose:
    Give IT/Admins a central place to manage reusable permission templates.

    Components:
    List of pre-defined role templates (e.g., Finance Viewer, Project Admin, Read-only Contractor)
    "Create New Template" flow
    Tags showing scope (Module/Project/Team access)
    Audit button to see who’s using it

    Solves:
    Reduces manual work by offering reusable role presets. Makes role creation scalable.

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2. Assign Role & Scope Wizard


    Purpose:
    Assign users to roles in an intelligent step-by-step interface.

    Components:
    Step 1: Select Role
    Step 2: Select Context (Project, Department, Region)
    Step 3: Customize scope or exceptions
    Final Review + Confirm

    Solves:
    Prevents misassignment and lets roles adapt to organizational needs. Reduces IT dependency by enabling scoped delegation.

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3. Visual Access Map (Tree + Grid UI)


    Purpose:
    Help Admins or Managers understand access visually across orgs and projects.

    Components:
    Tree diagram by Org > Team > Role > User
    Grid view for “who has access to what”
    Hover/click to reveal access reason or source
    Search + filters (by user, module, date, etc.)

    Solves:
    Removes opaqueness. Empowers audit and quick troubleshooting. Gives clarity to non-technical stakeholders too.

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4. Access Simulator


    Purpose:
    Simulate a user's access before assigning it.

    Components:
    Input: select user and potential role
    Output: list of accessible actions, data, and areas
    “Red flags” for overlapping roles or elevated permissions

    Solves:
    Reduces costly mistakes and security gaps. Makes permissions testable, not guessable.

5. Audit & Access Trail Logs


    Purpose:
    Give security teams and auditors clear history of permission changes.

    Components:
    Timeline of access changes (who added/removed what, when)
    Exportable logs
    “Smart Filters” (e.g., "Show all access escalations in the past 30 days")
    Solves:
    Supports compliance, accountability, and faster incident investigation.

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